Unopened merchandise may be returned in its original condition, including original packaging within 30 days of receipt. If merchandise is returned in accord with these requirements, you will receive a full refund less shipping.
All returns require a RMA number that must be dispensed to you by our Customer Service department. Do not return the item unless you have been given a RMA number.
Items cannot be returned if they were already opened.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we are responsible for the error.
Returned merchandise should be delivered along with a RMA# to the following address:
HENDRIKS SCIENTIFIC, USA
65 Air Park Drive, Suites 10 & 11
Ronkonkoma, NY 11779